Buyer Help Centre
Buyer Sourcing & Procurement Guide
Welcome to the Sports Junction Buyer Help Centre. Find step-by-step instructions on discovering certified Indian manufacturers, submitting formal RFQs, and managing purchase negotiations.
1. Searching and Discovering Sports Products
Use our header search bar to locate specific equipment by sport (e.g., Cricket, Football, Gym, Agility), product type, or manufacturer name. Use catalog filters to narrow results by certified supplier status, MOQ ranges, and price tiers.
2. Submitting Inquiries & RFQs
- Product-Specific Inquiry: Click "Send Inquiry" on any product detail page to request specific pricing based on your desired order volume and destination.
- General Request for Quotation (RFQ): Click "Request Quotation" from the navigation menu to post custom sourcing specifications to multiple qualified suppliers simultaneously.
- Fast OEM Customization: Use the OEM inquiry button to submit custom branding, club logo files, and customized color specifications.
3. Ordering Prototype Samples
Never place large container orders without evaluating physical quality. Use the "Request Sample" button to order a paid prototype. Track sample status and dispatch tracking codes directly inside your Buyer Portal under the "Samples" tab.
4. Using Buyer Messages & Live Negotiation
When a manufacturer responds to your inquiry, an in-app message thread is created. You can exchange specifications, clarify shipping Incoterms, review formal commercial price offers, and share technical PDF attachments safely within the platform.
5. Managing Saved Products & Favourites
Click the heart icon on any product card to bookmark items for comparative evaluation. Access your curated selections anytime via the top navigation "Favourites" link.
Submit Your Query / Contact Support
Have an issue or inquiry regarding an order, payment, product, shipping, or your buyer account? Fill out the form below to receive a tracked support ticket with dedicated assistance.
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