Privacy Policy

1. Introduction

This Privacy Policy explains how Sports Junction collects, processes, stores, and protects information when users browse the marketplace, register accounts, submit sourcing enquiries, or communicate with buyers and suppliers.

2. Information We Collect

Depending on the features used, information may include names, business names, business email addresses, phone numbers, account credentials, company details, country and location, product listings, sourcing enquiries, chat messages, uploaded verification documents, and technical usage information.

3. How We Use Information

Information may be used to:

• Create, verify, and maintain user and business accounts.
• Verify email addresses and authenticate users via secure passcodes.
• Review supplier registrations and product submissions.
• Facilitate direct buyer-supplier communication and enquiry routing.
• Process RFQs, OEM customization requests, product inquiries, and Contact Us messages.
• Send transactional notifications and security alerts.
• Detect fraud, enforce platform rules, troubleshoot technical issues, and improve marketplace services.

4. How Information Is Shared

Relevant business and contact information may be shared with the verified buyer, supplier, or administrator who needs it to respond to a specific enquiry or operate the platform. Service providers (such as hosting and transactional email infrastructure) may process information to support core platform functions. Sports Junction does not sell user information to third-party marketing brokers.

5. No On-Platform Payments or Escrow

Sports Junction does not provide on-platform payment processing or escrow services. Users should never submit credit card details, bank credentials, or payment instrument data through enquiry forms or chat messages.

6. Email and Account Security

Transactional emails may include verification passcodes, password-reset links, account review notices, enquiry confirmations, and service alerts. Account passwords are cryptographically hashed and are never transmitted via email.

7. Data Retention

Information is retained only as needed for legitimate operational, security, legal, and recordkeeping purposes in accordance with our operating requirements and applicable law.

8. Security Measures

Sports Junction implements reasonable technical and organizational safeguards, including SSL/TLS encryption for data in transit and restricted database access. No transmission or storage system can guarantee absolute security.

9. User Rights and Requests

Users may request access to, correction of, or deletion of their personal information where applicable law provides such rights. Requests should be directed to our verified administration contact desk.

10. Cookies and Technical Data

The platform utilizes essential session cookies (e.g. authentication sessions and CSRF security tokens) necessary for secure login, CSRF mitigation, and marketplace functionality. Technical data such as IP address and user-agent may be logged for security auditing and rate limiting.

11. Third-Party Services

The platform uses standard cloud hosting, Google SMTP for transactional notifications, and CDN-hosted typography and styling assets. No unauthorized third-party trackers are injected.

12. Policy Updates and Contact

Sports Junction may update this Privacy Policy from time to time. The official privacy contact is maintained by the platform administration at support@sportsjunction.in.